OTHERS COFFEE CLUB
TO CREATE YOUR OTHERS COFFEE CLUB ACCOUNT (click here). ACCOUNT DETAILS ARE DOWN BELOW.
|200 points for signing up*|
|20 points for each daily site visit*|
|6 points for each $1 spent|
|400 points- Free shipping voucher|
|500 points- $5.00 off|
|1000 points- $10.00 off|
1400 points- $ 14.00 off ( box of coffee basically)
*** FYI: point approval takes 10 days to approve. So your points will be redeemable by your next purchase :) If you have any questions about this please email us at firstname.lastname@example.org
Directions to manually enter our OTHERS COFFEE CLUB
1. Go to our homepage, at the bottom on the left, you will see a little mint green box that reads OTHERS COFFEE CLUB.
2. Click the little mint green box, then click sign up.
What is this?
This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Who can join "OTHERS COFFEE CLUB"?
Anyone with an account is automatically enrolled.
How do I earn points?
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.
How do I view my point balance?
Your point balance is on every page in the top bar.
How do I redeem my points?
Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
Is there a limit to the number of points I can earn?
No. Go ahead and earn as many as you can!
What do the 'approved', 'pending' and 'cancelled' statuses mean?
- Approved: These points can be redeemed on rewards immediately
- Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals
- Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
What happens if a friend I refer cancels or returns their order?
Your pending points will become cancelled and will be removed from your account.
Why did my account balance go down?
You, or someone you referred, cancelled or returned a purchase.
I completed an activity but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points. Bare with technology!
Can I use my points during checkout?
Not directly - please redeem your points for a voucher which can then be applied during checkout.
How do I leave the program?
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued. BUT, NO HARD FEELINGS!
What happens if I leave and decide to join again?
Just contact us and we'll re-enroll you. Or you can always just re-sign up, however, either way your point total will begin from zero. Sowwy.
Where can I report a problem or give feedback?
Please use our normal contact options, like you can chat with us immediately or email us at email@example.com